Terms of service

Welcome to Blossoms and Beyond, the best option for purchasing flowers in Barcelona and arranging home flower deliveries in Barcelona. These Terms of Service govern the use of our website www.bybfloristas.es. By accessing and using this website, you agree to comply with the following terms and conditions.

1. Identification of the owner:

  • Company: Alonso y Carrasco Floristas, S.L.
  • CIF: B19372200
  • Registered office: Calle del Bruc, 162, Local 3, 08037 Barcelona
  • Contact email: hola@bybfloristas.es

2. Purpose: These Terms of Service establish the conditions under which you may use our website and make online purchases of flower bouquets in Barcelona, dried flowers, plants, and other floral products. By using our website, you agree to comply with these conditions.

3. Conditions of use:

  • Minimum age: You must be over 18 years old to make a purchase at Blossoms and Beyond.
  • Accuracy of information: You agree to provide truthful, complete, and up-to-date information in all forms on our website, including contact details and delivery information.
  • Permitted use: This website is to be used solely for personal, non-commercial purposes, such as purchasing flowers in Barcelona for your own use or as a gift.

4. Purchase process:

  • Product selection: You can browse our online store, select the desired products, and add them to your shopping cart.
  • Order confirmation: Once the payment process is complete, you will receive an email confirming your order details for home flower delivery in Barcelona.
  • Payment: We accept payments via credit cards, debit cards, and other secure platforms. Payment must be made at the time of purchase.

5. Prices and availability:

  • Prices: All product prices, including flower bouquets in Barcelona, are listed in euros and include VAT. We reserve the right to change prices at any time, but we guarantee that the price at the time of purchase will be honored.
  • Availability: All products are subject to availability. If a product is unavailable after the order has been placed, we will contact you to offer an alternative or a refund of the corresponding amount.

6. Delivery and shipping:

  • Delivery areas: We offer home flower delivery services in Barcelona.
  • Delivery times: Delivery times vary based on location and when the order is placed. Please refer to our Shipping Policy for more details.

7. Return policy: Due to the perishable nature of our products, such as fresh flowers, we do not accept returns based on withdrawal once the order has been delivered. If you receive a product in poor condition, please contact us within 24 hours of delivery. Refer to our Return and Refund Policy for further information.

8. Intellectual property: All content on this website, including texts, images, logos, and designs, is the property of Alonso y Carrasco Floristas, S.L. and is protected by intellectual property laws. Reproduction, distribution, or modification of this content without our prior written consent is prohibited.

9. Limitation of liability: Alonso y Carrasco Floristas, S.L. is not responsible for any damage or loss that may arise from improper use of our website or the inability to use it. We do not guarantee that the website will function without interruptions or be free from errors.

10. Modifications to the Terms of Service: We reserve the right to modify these Terms of Service at any time. Changes will take effect as soon as they are published on our website. We recommend reviewing this page periodically to stay informed about any updates.

11. Applicable law and jurisdiction: These Terms of Service will be governed by and interpreted in accordance with Spanish law. Any dispute arising in connection with these terms will be subject to the jurisdiction of the courts of Barcelona.

Contact: If you have any questions about these Terms of Service, you can contact us at legal@bybfloristas.es.