Privacy policy

At Blossoms and Beyond, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website www.bybfloristas.es to purchase flowers in Barcelona, arrange home flower delivery in Barcelona, or acquire any of our other products and services.

Data Controller:

  • Company: Alonso y Carrasco Floristas, S.L.
  • CIF: B19372200
  • Registered office: Calle del Bruc, 162, Local 3, 08037 Barcelona
  • Contact email: legal@bybfloristas.es

Information We Collect: When using our website, we may collect the following personal information:

  • Contact details: such as name, email address, phone number, and postal address, necessary to process your flower orders in Barcelona and arrange home flower delivery in Barcelona.
  • Payment details: information necessary to process transactions, such as credit or debit card numbers.
  • Browsing data: such as IP addresses, cookie data, and activity on our website, to improve your shopping experience and optimize our services.

Purpose of Processing: Your personal data will be processed for the following purposes:

  • Order management: to process and deliver your flower purchases in Barcelona and other products purchased on our website.
  • Communication: to send you order confirmations, updates on the status of your delivery, and respond to your inquiries.
  • Marketing: if you have given your consent, we may send you offers and promotions related to our floristry services in Barcelona. You can opt-out of receiving these communications at any time.

Lawfulness of Processing: The processing of your personal data is based on:

  • The execution of the sales contract you enter into when placing an order on our website.
  • Your express consent to receive commercial communications.
  • Compliance with applicable legal obligations.

Recipients: Your personal data will not be shared with third parties, except in the following cases:

  • Delivery service providers to arrange home flower delivery in Barcelona.
  • Competent authorities when necessary to comply with legal obligations.

User Rights: You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as request portability of your data. To exercise these rights, please send us an email at legal@bybfloristas.es. We will respond to your request within a maximum of 30 days.

Data Retention: Your personal data will be retained as long as you maintain a commercial relationship with us and for the time necessary to fulfill our legal obligations.

Data Security: At Blossoms and Beyond, we implement technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure.

Updating the Privacy Policy: This Privacy Policy may be updated to reflect changes in our practices or applicable legislation. We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact: If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at legal@bybfloristas.es.